Are challenger banks a challenge for incumbent banks?
Will challenger banks lead to a revolution in digital banking or are they merely digital lipstick? Banking as a platform is an inevitable scenario and clever use of technology will most likely change the face of retail banking where user experience and simplicity is integral. Challenger banks with an app-only presence are not limited to the constraints of traditional online and mobile banking interfaces in the same way direct banks benefited from not having any branches 15 years ago.
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