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Innovation – Finance – Technology

Artificial Intelligence

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The Next Generation of Robo-Advisors

The traditional defense for human financial advisory boils down to a deep faith in the excellence of human reasoning and intelligence, coupled with more or less positive view on the emotional capacity and intuition of human beings. This is now challenged by the changing customer behavior and needs, the emergence of financial technology, and especially, an increasing number of robo-advisory services, perhaps redefining the concept of financial advisory altogether.

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Intelligent automation and the future of finance

Artificial Intelligence (AI) is likely to provide opportunities to deliver smarter solutions for end users and transform the banks processing capabilities. Last week, UBS invited leaders and experts from the financial industry, fintechs, academia and regulators come together to discuss the future of Intelligent Automation and start to build a common understanding of what a successful approach would look like. I had the pleasure of attending this event and we explored the most relevant issues covering where, when and how this will happen.

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Will the rise of Robo-advice change wealth management for good?

The concept of robo-advice – the use of automation, investment algorithms and an online interface to build and manage portfolios of exchange-traded funds (ETFs) and other instruments for investors – has gained significant attention within the wealth management industry. Is this pure hype or is there a chance robo-advisers will profoundly alter the existing business models by changing the way investors seek exposure and even how portfolio managers manage their funds and discretionary mandates? Will robo-advise do the same for production as mobile did for distribution in wealth management?

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How AI will reshape everyday banking

The greatest fear for banks in the changing landscape of financial services is to lose grasp of the customer relationship and become utility commodity providers, or “dumb pipes”. This fear is strengthen by changes in consumer behavior and expectations, regulatory changes such as PSD2, new business models and new technology. Artificial intelligence is one of the technological paradigms that is set to transform financial services in the years to come.

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The potential benefits of artificial intelligence in the compliance function

Artificial intelligence is one of the technological paradigms that is set to transform financial services in the years to come. This includes every aspect of the bank, ranging from customer interaction through chatbots, process automation and risk and credit assessment just to name a few. However, the compliance function is one of the areas where AI will have a profound impact on banking.

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